We’re sorry that you are not satisfied with your shopping experience with Velvetio. We take pride in our superior customer service and product standards and regret if we have fallen short during your experience with us.
If you would like to make a complaint or log an issue you can do so by contacting our customer service department, who are skilled in problem resolution. We hope we can come to a satisfactory conclusion for you and help improve your experience.
Contact 0161 327 4142 to speak with our friendly, helpful team to discuss your complaint and let us make it right.